Definitely coming back, will be my nail place moving forward.
I have been going here for over 2 years and used to get great, friendly service. Just in the last 9 months the "new guy in charge" is rude and NOT customer service oriented. I went in for a fill today, always schedule an appointment but wait a min of 10 minutes to be seated AS ALWAYS. First question he asks is "Did you get your nails done here???" Even when I do, he asks. If you don't, he will criticize work done by previous nail sculptor. He flat out told me my nails were "So ugly!" and then continued to show and laugh with his co-worker about his opinion of my nails. Even when I said, "Excuse me? My nails are ugly?" He said, "Yes they are! I should take a picture!" He even continued to tell me, "Ask anyone in here, they'll tell you the same!" I have never been treated so poorly in my life! I felt bullied, harassed, and made fun of and I WAS THE CUSTOMER!!!! I work in customer service and this would never happen anywhere else in the city of Brookings. If he hadn't started grinding on them before insulting me I would have walked out, but endured the harassment until he finished and said I would not be back, he said, "I'm not worried about that!" I am still in shock of what just happened!!!
The atmosphere is relaxing, everything is clean and while I got lucky today. They did tell me to call ahead as they were unusually slow. Everyone was super friendly, they had many polishes colors and even had the newest colors set apart. The nail techs was awesome!!! She took her time, not rushed like most places do. Oscar Nails Spa is my second time there but definitely not my last, I love everything as long as the atmosphere is clean, reasonable price, and the nail technician enable help to me when i need and they always keep a smile on their face!
I usually love Oscar Nails, but yesterday when I went in for a mani pedi the last was on her cell phone the entire time and would stop numerous times to argue on the phone. My appointment was at 1 and I didn't get out of there until 2. Then when I went to get my manicure done she did not ask me if the color was correct and ended up putting a completely different color on it. Then proceeded to keep calling the person she was arguing with. I'm not sure if it was just the one women who is like this but I hope I don't have her ever again. Not worth the time or money
Oscar Nails Spa is FABULOUS!! I've tried a few other nail salons in the Brookings and Oscar Nails Spa is the best.
I gave this place a try today based on the reviews. AMAZING SERVICES! The place was seem a little sketch when you pull up, so beautiful. The staff was very patient thorough and educate my nail upkeep. It's really great! I get nails and I have to say it's quite adorable. Will never go anywhere else. 10/10 poitns to YOU!
They do awesome work. I just wish they would get the dip paint. It’s stronger and lasts longer.
Oscar Nails Spa is a US Hair Care Studio based in Brookings, South Dakota. Oscar Nails Spa is located at 1819 6th St, Brookings, SD 57006, USA.
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