Now we have to deal without furniture for 3 weeks. It sat there for a week, they couldn't have verified it was correct upon receipt??
Great service that you won’t find buying online... they went above and beyond to repair a piece for us even two years after purchase. Highly recommend!
Slumberland calls today to tell me that they ordered it half grey and half brown and that it'll be 3 weeks before the correct couch comes in.
A month ago we ordered a sectional from Slumberland. It came in last Friday so they called and said their earliest delivery time would be today at 5.
Great service but a little under staffed. Very helpful and informative, with price ranges for every budget.
No discounts or compensation was offered to us for the inconvenience of not having furniture for 3 weeks. My husband is going to call when he gets off work to see if they will discount our purchase. $850 is a lot of money to spend when you're stuck without furniture for 3 weeks because they can't check inventory upon arrival, or at the very least verify it's correct before setting up delivery. If I had taken work off to have it delivered and didn't get the call until today I'd be livid.
Update: They were quite rude. They offered to waive the $30 delivery fee and a $50 credit toward our couch, however, this still left us without furniture for 3 weeks. We opted to reject the couch and take a refund. We go into the store and the manager made a comment about us being uptight. And when questioned on how they could have had this couch for a week and not know they didn't match they just stumbled and said they don't check before the day of delivery.
We moved the furniture out of our livingroom yesterday. We now have no furniture in our livingroom.
After being called uptight and talked to so rudely I'd never go back to Slumberland.
I guess we are going to go try to find a couch this weekend.
Slumberland Furniture is a US Furniture Store based in Brookings, South Dakota. Slumberland Furniture is located at 409 12th St S, Brookings, SD 57006, USA.
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